Privacy Policy

Who we are

The Planning Officers Society is a company registered in England and Wales (6709078) and a registered charity (1140770).  The Society also has a wholly owned trading company, POS Enterprises (company no 6708161).  This privacy policy applies to all entities listed above.

This Privacy Policy relates to information which is obtained by the Society and for which the Society is the Data Controller.

The privacy policy sets out how the Society uses and protects any information that you give to it when you use this website.

  • What we collect
  • What we do with the information that we gather
  • Security
  • How we use cookies
  • Links to other websites
  • Your choices and obligations
  • Rights to access and control your personal data
  • Other important information

The Society is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

The Society may change this policy from time to time and we will contact you to let you know of any substantive changes.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address, workplace address and telephone number
  • Sensitive information including gender, disabilities and ethnicity
  • Preferences and interests
  • Financial payment information

What we do with the information that we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • Internal record keeping
  • To improve our products and services
  • To send updates and information we think you may be interested in as part of supporting your professional development, including news, best practice and research findings, training, events, etc.
  • To assist with the despatch and collection of subscriptions
  • To enable the effective running of events, ie. bookings, sharing your name and organisation on delegate lists with other delegates and speakers
  • From time to time, we may also use your information to contact you personally.  We may contact you by email or phone.
  • To customise the website according to your interests in the future
  • if you are a member of any of the Society’s networks or regions, your contact details can be seen by other members of the same network
  • if you are a member of any of the governance bodies your data will be shared with the other members of that body to enable its effective function
  • to inform you of statutory events such as the AGM
  • to meet our charitable reporting duties

The Society will not sell or rent your personally identifiable information to any third party.  This information will only be given to other organisations when we have your consent.

We use a third-party provider, MailChimp, to deliver our marketing emails.  We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletters. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of by clicking the unsubscribe link at the bottom of any of our emails or by emailing


We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

View Cookie Portal

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use Google Analytics to collect information about how visitors use the website. This measurement service enables us to monitor and improve how the Society’s website is used. These cookies collect your data anonymously.

We use cookies in some other ways which help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

External links

This website may provide links to a number of external websites.  However, once you have sued these links to leave our site, you should note that the Society is not in anyway responsible for the privacy practices or content of these sites.

Your choices and obligations

We keep most of your personal data for as long as your members is open or you are in contact with us.

We keep some of your data even after you end your relationship with us.

Rights to access and control of your personal data

You can arrange to see the personal data that the Society holds for you and can arrange for it to be deleted or amended.

If you wish to amend or delete the personal data we hold on your behalf please contact: